Last updated: 26 August 2026
These Terms of Service ("Terms") govern access to and use of the Okfit platform, website, web application, mobile applications, integrations, support services, and related services (together, the "Services") provided by Aerobit Technologies, operating as Okfit ("Okfit", "we", "us", or "our").
By creating an account, signing an order form, paying for a subscription, or using the Services, the customer ("Customer", "you", or "your") agrees to these Terms. If you are using the Services on behalf of a business, gym, studio, company, or other entity, you represent that you have authority to bind that entity to these Terms.
Okfit provides SaaS tools for fitness studios, gyms, trainers, and similar businesses. Features may include member management, leads, attendance, memberships, payments, invoices, communications, class bookings, reporting, integrations, and related business tools.
Okfit may improve, modify, suspend, or discontinue features from time to time. Where a material change significantly affects paid Services, Okfit will use reasonable efforts to provide advance notice.
Customers are responsible for:
Okfit may suspend or restrict access where we reasonably believe there is unauthorised use, a security risk, non-payment, misuse, or breach of these Terms.
Paid Services are charged according to the applicable subscription plan, order form, invoice, or commercial arrangement agreed with the Customer.
Unless otherwise agreed in writing:
Okfit may use third-party payment processors. Payment processing is also subject to the terms and privacy policies of those payment providers.
Subject to these Terms and payment of applicable fees, Okfit grants the Customer a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for the Customer's internal business operations.
The Customer must not:
"Customer Data" means data, content, records, files, information, images, documents, communications, and other materials submitted to or generated in the Services by or on behalf of the Customer.
The Customer owns its Customer Data. Okfit does not claim ownership over Customer Data.
The Customer grants Okfit a limited licence to host, store, copy, transmit, process, display, back up, analyse, and otherwise use Customer Data only as reasonably necessary to:
Okfit may use aggregated or anonymised information derived from use of the Services for analytics, benchmarking, product improvement, reporting, or business purposes, provided it does not identify the Customer, gym members, staff, leads, or other individuals.
Where Customer Data includes personal data of gym members, leads, guests, staff, or other individuals, the Customer is generally the primary data fiduciary/controller for that data. Okfit processes such data on behalf of the Customer to provide the Services.
The Customer is responsible for:
Okfit will use reasonable technical and organisational safeguards to protect personal data processed through the Services and will assist Customers with reasonable data protection requests where required by law or contract.
Okfit does not collect or store biometric identifiers, biometric templates, fingerprint templates, facial templates, or similar biometric information of gym members.
Where the Customer uses a biometric attendance device, biometric data is stored on the local biometric device installed at the Customer's gym premises and is controlled by the Customer and/or the device vendor. Okfit may process attendance events or related metadata received from such devices, such as member ID, timestamp, check-in/check-out status, and device reference, only for attendance management features.
Okfit does not require Customers to enter clinical health records. If the Customer chooses to enter fitness progress information, body measurements, assessment notes, or similar non-clinical information into the Services, the Customer is responsible for ensuring it has the right to do so, and Okfit will process such information only for providing the Services.
Okfit will maintain commercially reasonable technical and organisational safeguards designed to protect the Services and Customer Data from unauthorised access, loss, misuse, alteration, or disclosure.
Security safeguards may include HTTPS/TLS encryption, access controls, restricted internal access, backups, logging, monitoring, secure infrastructure practices, and incident response processes.
The Customer remains responsible for securing its own account, users, passwords, local devices, networks, biometric devices, third-party systems, and integrations.
Unless expressly agreed in writing, Okfit does not warrant that any particular security certification, audit report, VAPT report, or compliance certification is included with the Services.
During an active subscription with no overdue invoices, Customer Data will generally remain available through the Services, including in-app export tools, subject to these Terms, system limitations, and applicable law.
In-app data export is included only while the Customer's subscription is active and invoices are not overdue. Okfit does not provide in-app export if the subscription is cancelled, expired, terminated, or if payment is overdue. To restore access to the Services and in-app export, the Customer must pay all outstanding amounts and any applicable reactivation or export fees.
After cancellation, expiry, or termination of a subscription, Okfit may retain Customer Data for up to 12 months. During that period, any export or migration support is at Okfit's discretion and may require payment of outstanding amounts and an active subscription and reasonable fees, except where Okfit is required by law to provide the data. After the retention period, Okfit may delete or anonymise Customer Data. Deleted data may remain in encrypted backups for a limited backup retention period before being overwritten or removed in the normal backup cycle.
Okfit will use reasonable efforts to provide support during business hours through the support channels made available by Okfit.
The Services may be unavailable from time to time due to maintenance, updates, downtime, internet or cloud provider issues, third-party service failures, force majeure events, or circumstances beyond Okfit's reasonable control.
Okfit does not guarantee uninterrupted, error-free, or completely secure operation of the Services.
The Services may integrate with or rely on third-party services such as cloud hosting providers, payment gateways, SMS/WhatsApp/email providers, analytics tools, biometric device vendors, accounting tools, or other external systems.
Okfit is not responsible for the acts, omissions, availability, accuracy, security, or policies of third-party services, except to the extent required by applicable law or expressly agreed in writing.
Customer use of third-party services may be subject to separate terms and privacy policies.
Each party may receive confidential information from the other party. The receiving party must protect confidential information using reasonable care and must not use or disclose it except as required to perform obligations under these Terms, comply with law, obtain professional advice, or as otherwise authorised by the disclosing party.
Confidentiality obligations do not apply to information that is publicly available without breach, already known lawfully, independently developed, or required to be disclosed by law.
Okfit and its licensors own all rights, title, and interest in the Services, software, designs, workflows, documentation, trademarks, and related intellectual property.
The Customer retains ownership of its pre-existing intellectual property and Customer Data.
Feedback, suggestions, ideas, or improvement requests submitted to Okfit may be used by Okfit without restriction or obligation, provided Okfit does not disclose Customer confidential information or personal data in violation of these Terms or applicable law.
The Customer must not use the Services to:
Okfit may remove content, restrict access, or suspend accounts where we reasonably believe there is prohibited use.
Each party represents that it has authority to enter into these Terms.
Except as expressly stated in these Terms, the Services are provided on an "as is" and "as available" basis. Okfit disclaims all implied warranties to the maximum extent permitted by law, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free performance.
The Customer is responsible for evaluating whether the Services meet its business, legal, regulatory, operational, and security requirements.
To the maximum extent permitted by law, Okfit will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business opportunity, data, or business interruption.
To the maximum extent permitted by law, Okfit's total aggregate liability arising out of or related to the Services or these Terms will not exceed the fees paid by the Customer to Okfit for the Services during the three months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
The Customer will defend, indemnify, and hold Okfit harmless from claims, losses, liabilities, damages, penalties, costs, and expenses arising from:
Either party may terminate the Services according to the applicable subscription terms, order form, or written agreement.
Okfit may suspend or terminate access immediately if:
On termination, the Customer must stop using the Services and pay any outstanding amounts. Sections intended to survive termination will continue to apply, including confidentiality, data retention/deletion, intellectual property, disclaimers, limitation of liability, indemnity, governing law, and dispute resolution.
Notices to Okfit must be sent to hello@okfit.in unless another notice address is agreed in writing.
Okfit may send notices to the email address, phone number, account notification area, or other contact details associated with the Customer account.
Okfit will not be liable for delay or failure to perform due to events beyond its reasonable control, including internet outages, cloud provider failures, cyberattacks, labour issues, natural disasters, government actions, war, civil unrest, epidemics, payment network issues, or third-party service failures.
These Terms are governed by the laws of India.
The parties will first attempt to resolve disputes in good faith. If a dispute is not resolved amicably, it may be referred to arbitration under the Arbitration and Conciliation Act, 1996. The seat of arbitration will be Vadodara, Gujarat. Subject to the arbitration clause, courts in Vadodara, Gujarat will have jurisdiction.
Okfit may update these Terms from time to time. The latest version will be posted on our website. For material changes affecting paid Services, Okfit will use reasonable efforts to provide notice. Continued use of the Services after the effective date of updated Terms means the updated Terms apply.
Aerobit Technologies
Email: hello@okfit.in
Website: https://okfit.in